Privacy Policy


"Dinzy Labs Pvt. Ltd. (hereinafter “Pocket Play” / “We”) provides this Privacy Policy to inform users of the Pocket Play software application (the “Application”) and the www.PocketPlay.com (the “Site”) about our policies and procedures regarding the collection, use and disclosure of Personally Identifiable Information defined below.
The Application is intended for people who are competent to contract under applicable law. Individuals who are less than 18 years old are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law. You confirm that You are at least 18 year old or otherwise competent to contract including with consent of Your parent/legal guardian as may be required under applicable law.
This Policy is part of our Terms of Service and applies to the Personally Identifiable Information that is collected in connection with the download, installation and use of the Application and related services. By using the Application or the Site You signify Your assent to this Privacy Policy and consent to the processing of Your Personally Identifiable Information as described herein. If You do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Application

Information Collection

"Personally Identifiable Information" means any information that either on its own or when combined with certain other information can identify an individual and for the purpose of this Privacy Policy usually limited to Your mobile phone number, date of birth, gender or address book contact numbers.
Pocket Play may obtain the following types of information from or concerning You or Your mobile device, which may include personal information that can be used to identify You as specified below:
User Provided Information: You provide certain Personally Identifiable Information, such as Your mobile phone number, name, gender and date of birth, IP Address and mobile device information to Pocket Play when choosing to participate in the use of the Application and its services, such as registering as a user, messaging other Pocket Play users, posting status updates, uploading images. In order to provide Services , Pocket Play, may periodically from time to time, access Your contact list and/or address book on Your mobile device to find collect, use and keep track Your contact list or address book in accordance with this Privacy Policy. Further, you permit information contained in Your contact list and/or address book to be shared with other users of the Service for the Pocket Play Caller service. By permitting us to collect information regarding Your contacts in Your address book, you hereby agree to provide Pocket Play a right to use such information for providing Services and also warrant that you have all requisite rights in your favour to share this information with Pocket Play. To ensure a better user experience, Pocket Play may also at times, access names stored in Your address book to ensure any incoming messages and push notifications have a name associated with them.
Pocket Play may receive data whenever You connect with an application or site through Pocket Play (such as during status update, when You connect to other sites and in which case Pocket Play posts to these sites on Your behalf ). This may include date and time You visit the site, the web address, IP address information, browser and if You are logged into Pocket Play and Your authentication tokens used on such sites. Your authentication tokens may be saved on the server for the sole purpose of seamless posting to the same site by You in the future through Pocket Play.
Pocket Play does not collect emails, addresses or other contact information from its users’ mobile address book other than mobile phone numbers and names associated with such mobile phone numbers of the persons in such users' contact lists and/or address books. The Application will associate whatever name the Pocket Play user has assigned to the mobile telephone number in his/her mobile address book.As a result, if You have Your friend’s mobile phone number associated with the name “Doctor” or “Electrician” in Your mobile address book, that’s the name that will appear for that mobile phone number in Your Pocket Play list of contacts.
If the recipient can be messaged via the Pocket Play application, the message is delivered to that recipient via data service routed through our servers.
Our servers to facilitate the normal use of the Status Updates feature in Pocket Play. This includes but is not limited to the timestamp and the actual status update message.
Pocket Play may retain date and time stamp information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which Pocket Play is legally compelled to collect in accordance with retention policies applicable under Indian law.

Use of Information

Except Your mobile phone number and other information from Your address book (such as names and/or mobile phone numbers of the persons in Your contact list) which we intend to share with other users of the Pocket Play Caller service, We do not share or sell Your Personally Identifiable Information that we collect with any third parties for use for commercial, advertising and or similar marketing purposes without your consent.

We may disclose and use personally identifiable information to resolve disputes, troubleshoot problems, enforce our Terms of Service (for example, when necessary to protect our or a third party's intellectual property or proprietary rights), or to alert you to changes in our policies or agreements that may affect your use of our Application. We may also disclose personally identifiable information when we, in our sole discretion, believe it is necessary or appropriate, in connection with a sale or transfer of some or all of our assets in the Application, or when we, in good faith, believe that the law requires us to do so.
We may share Your Personally Identifiable Information and Contents to deliver the Services desired by You to the extent it is necessary to maintain or further develop and enhance our Application, its services and to ensure the functionality and security of our Services and to prevent and investigate any fraud and other misuse.
We may share non-Personally-Identifiable Information (such as anonymous user usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with third-parties to better understand usage patterns for certain content, services, advertisements, promotions, and/or functionality related to Pocket Play application.
We may disclose the Personally Identifiable Information and available user Contents as required pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences. You agree that Pocket Play has the right to monitor the Application electronically from time to time and to disclose information as may be necessary to satisfy any law, regulation or other governmental request, to operate the Application properly for justified purposes that are relevant for the features and functionalities of the Application and related services opted by You, or to protect itself or its subscribers. We may transfer Your Personally Identifiable Information or other information collected, stored, processed by Pocket Play to any other entity or organization located in India or outside India only in case it is necessary for providing services to You in connection with Application. Except with Your consent including under this Agreement for specified purposes, We will not disclose any Personally Identifiable Information to any third party. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.
You may chose not to submit Personally Identifiable Information through Pocket Play application in which case we may not be able to provide You part or full services in connection with the application. If You do not agree with any of the Terms including our Privacy Policy, You may delete Your account or not access download and use the Application. Upon deletion of Your account, Your Personally Identifiable Information and any associated Contents, except to the extent required to be retained under applicable law, will be deleted from our servers.
In the interest of protecting Your privacy and for security measures, Pocket Play ensures to take reasonable steps to identify and authorize You before registering Your mobile phone number and granting You use of the Pocket Play application.
Upon use of Pocket Play application or related services, you authorize us to contact you regarding any promotions / notifications pertaining to Pocket Play Application, notwithstanding that your number may be registered in the respective Do not Call Registry in your jurisdiction.
Your name associated with Your mobile phone number may be displayed if any other user does a manual number search against the Caller database. Similarly, a caller’s name may be automatically displayed when a call is received by You.

Security of Personal Information

We have implemented commercially reasonable physical, managerial, operational and technical security measures to protect the loss, misuse and alteration and to preserve the security of the Personally Identifiable Information in our care. Our security practices and procedures limit access to personal information on need to know basis only.

Such measures may include, where appropriate, the use of firewalls, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for our servers and other technically and commercially reasonable measures.

However, Pocket Play cannot guarantee in any way with respect to any Personally Identifiable Information or Contents that You upload transmit, share or display through the Application or the Site and You do so at Your own risk.
Using unsecured or other unprotected networks to send messages and use of other features through the Pocket Play application is not recommended.
If Pocket Play learns of a security breach, then we may attempt to notify You electronically so that You can take appropriate protective steps.

Changes to this Privacy Policy

The Application can also be downloaded from application stores like Google Play, and iTunes Store. You agree to comply with all third party privacy policies, if any, applicable to the use of the Application or related services. Pocket Play shall not be responsible for Your use of any third party product and or service including the terms and conditions of such third party product and or service and or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of the Application.

  • Third Party Application Stores
  • In response to legal process (for example, a court order, search warrant or subpoena);
  • When we, in our sole discretion, believe it is necessary or appropriate, in connection with a sale or transfer of some or all of our assets, or when we, in good faith, believe that the law requires us to do so.
  • In other circumstances when necessary either to protect the rights or property of PocketPlay, PocketPlay Clients, and third parties.
  • We may transfer information to a successor entity in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. If PocketPlay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your information.

Choice Mechanism, Opt-out

We don't collect personally identifiable information unless you provide it to us. You may send requests to understand what personally identifiable information we have on you by emailing support@pocketplay.com.

The World Wide Web Consortium (W3C) is attempting to develop a Do Not Track (DNT) standard. Currently, the standards regarding the DNT signals and appropriate responses are not defined. Accordingly, we do not assign a meaning to DNT signals. If you'd like to opt-out from PocketPlay, please click here. By opting out of PocketPlay, you will continue to see advertising, although it will not be tailored to your interests by data provided by PocketPlay.

Cookies

Some of the advertisers and Web analytics firms used on our Application may place "tracking cookies" on your computer. These are small text files that can tell such companies what you are doing online, even though they usually don't record your name or other personally identifiable information. These cookies are used by these companies to try and match ads to a user's interests. They are used all over the Web. PocketPlay may place cookies on your computer, in addition to any placed by advertisers.

Data Integrity

We process information in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for those purposes, we take reasonable steps to ensure that any information in our care is accurate, complete, current and reliable for its intended use.

Children's Privacy

PocketPlay adheres to the Children’s Online Privacy Protection Act. We do not create nor use any behavioral advertising segments of children under 13 as part of our Services. Our Site is not directed at children under the age of 13. If we are made aware that we have received personally identifiable information from someone under 13, we will use reasonable efforts to remove that information from our records.

Security

The security of your information is important to us, including but not limited to the personally identifiable information collected via the Application. PocketPlay has implemented reasonable security measures to protect the information, both during transmission and once it is received. This includes but is not limited to the use of firewalls and encryption. No method of transmission over the Internet or method of electronic storage is 100% secure; therefore, while the company strives to use commercially acceptable means to protect your information, it cannot guarantee absolute security. If you have any questions about these security practices, please email support@pocketplay.com.

Links to Other Content

We frequently make content or services from other Applications available to you from links located on our Applications. These other Applications are not subject to this Privacy Policy, and PocketPlay has no control over how such Applications may use the personally identifiable information collected on those sites. We recommend that you review the privacy policy at each such Application to determine how that site protects your privacy.

Transfer to the U.S. or Other Countries

Your information may be stored and processed in the United States or any other country where PocketPlay has facilities.

Changes to this Privacy Policy

When we make a material change to this Privacy Policy, we will inform you by posting a notice on the home page of this site that the policy has been updated and by changing the date on this page noting when the policy was last updated.

Contact PocketPlay

If you have any questions or concerns regarding this Privacy Policy, please email us at contact@pocketplay.com. We will make every effort to resolve your concerns. Alternatively, you may contact us at the address below:

Enforcement

We encourage interested persons to raise any concerns using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information.

Privacy Complaints by European Union and Swiss Citizens

In compliance with the U.S.-EU and U.S.-Swiss Safe Harbor Principles, PocketPlay commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss citizens with inquiries or complaints regarding this privacy policy should first contact PocketPlay at support@pocketplay.com.

PocketPlay has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by the Privacy Officer at PocketPlay, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint: